Exchange Policy

Our company holds a no refund policy. We have a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

For exchanges on local orders, you can contact us at anizwgs@gmail.com or WhatsApp +65 8484 0066 with details of the item you wish to exchange (i.e. exchange to a different size, colour and/or item). If your exchange request is accepted, simply bring your item to The Golden Landmark at 390, Victoria Street #01-49 for an exchange.
Exchanges to an equivalent value will not incur any additional charges. If there is a price difference to the new item, you will need to pay the difference. 

You can always contact us for any exchange question at +65 8484 0066 .

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-exchangeable items
We cannot accept exchanges on discounted and sale items or gift cards.